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Need help? We’re here for you every step of the way. Whether you have questions about an order, need assistance with a product, or just want to get in touch, our support team is ready to help.
Here are a few common reasons customers reach out:
Questions about products or availability
Order updates and tracking info
Returns, exchanges, or refunds
Technical issues with the website or checkout
Bulk or custom order inquiries
For all inquiries, please contact us at:
admin@luxhaulcollective.com
We aim to respond within 1–2 business days.
If you're contacting us about an existing order, please include:
Your full name
Order number
A brief description of the issue
Visit our Return Policy and Refund Policy pages for step-by-step instructions. If you need help, email admin@luxhaulcollective.com with your order number.
Check our FAQ page for fast solutions to the most common questions.
At LuxHaul, your experience means everything to us. We're committed to delivering fast, friendly, and reliable support—because luxury is all about the details.